contact us

email us

cecilia.gu@xyappar.com

address

5th Floor, Building D, No. 83 Kaiyuan Avenue, Huangpu District, Guangzhou City, Guangdong Province, P.R.China

Call Us

+86 13922174646

fAQ

Frequently Asked Questions

The duration varies based on project specifications and the chosen solution. With an existing template, implementation is faster. For custom projects, additional planning will be required, extending the timeline. 

Yes, our solutions fully comply with IEC 60079 explosion-proof standards. We select components based on hazardous zone classifications (e.g., Zone 0/1/2 for gases, Zone 20/21/22 for dust) and environmental conditions.

The standard warranty period is typically 1 year, as stipulated in contractual agreements for general equipment and consumer products. This includes free repairs or replacements for manufacturing defects during the warranty period, excluding damages caused by human error or improper use.

Have a Question?
Contact Us!

We’re here to help! Whether you have questions about our services, need technical support, or just want to explore collaboration opportunities, our team is ready to assist you. Your feedback matters—reach out via email, phone, or the form below, and we’ll respond promptly. Let’s connect and find solutions together!